PODCAST
AI, automation, efficiency—there’s a lot of buzz around the future of L&D. But at the end of the day, great learning starts with people.
In this week’s episode of Learning Matters, Paul Stephenson, Director of Learning Client Relations at TIAA, gets real about what actually makes training work (and what doesn’t). From rethinking compliance training to scaling onboarding for 100+ hires per quarter, Paul shares how his team is keeping learning personal, even at an enterprise level.
We also dive into:
âś” Why coaching managers first leads to better learning outcomes
✔ The smarter way to approach compliance training (spoiler: if you ace the test, you shouldn’t have to take the course!)
✔ How AI can enhance—not replace—human learning experiences
If you want learning that actually sticks, this episode is for you.
📺 Watch the visual episode here (recommended)
🎧 Tune into the audio here if you're on the go.